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Get free accessThere’s something energizing about bringing people together in the same room, especially when those people are helping shape the future of your business.
On July 17 Aircall’s esteemed partners gathered in Sydney for the Aircall APAC Partner Ascend Summit & Awards. It wasn’t just a milestone event for us, but a moment of clarity. We were thrilled to see a room full of faces - both familiar and new - and also a gathering, exciting momentum among our partners.
A shared vision
It was a day packed full of insightful discussions and presentations covering a huge range of topics, including our latest AI-powered roadmap, the launch of new Conversation Intelligence features, and our deeper integrations across platforms like HubSpot, Salesforce, and Zendesk.
But the real impact didn’t come from the slides or the stage. It came from what happened between the sessions…
Partners weren’t just networking; they were swapping stories, sharing wins, asking hard questions, congratulating each other, and generally having a great time catching up. It reminded us that the best ideas rarely come from us alone, they come from the field. From swapping stories and sharing information. From the partners closest to the customer’s challenges.
Celebrating those who lead from the front
The evening awards ceremony was more than just a celebration, it was a signal that in this ecosystem, hard work gets noticed.
From standout newcomers to seasoned innovators, each award recognized a unique contribution to our shared success. The partners’ work doesn't just move the needle, they raise the standard. Congratulations to every partner who took home a trophy this year:
APAC Partner of the Year: Kaizen ICT
Fastest Growing Partner: Concentrate
Emerging Leader: Fileroom
Top Referral Partner: Neighbourhood
Largest Customer Impact: Kaizen ICT
Where we go from here
If Aircall Ascend reminded us of anything, it’s that great partnerships don’t stop at alignment, they evolve and innovate. What we do next will matter even more than what we just celebrated. This is the moment to:
Deepen our technical expertise together, especially around Aircall’s newest AI features.
Revisit our integration strategy, whether it's CRM, helpdesk, or eCommerce stack.
Climb through the Partner Collective tiers, unlocking access to co-marketing resources, certification tracks, and lifetime commission as you grow your service revenue with Aircall.
Most of all, it’s time to tell your story. The more we share wins, challenges, and lessons learned, the more we elevate this community as a whole.
Let’s keep building
We hope that the APAC Partner Ascend Summit was a spark, leading us into what we choose to do next. Whether a partner walked away from Sydney with an award, a new idea, or simply a new sense of possibility, at Aircall, we hope you feel the same thing we did: we’re onto something big together.
And we’re only just getting started.
Let’s catch up! To see how Aircall could integrate with your product, become a part of our powerful ecosystem today.
Published on July 28, 2025.
