Your customer support teams are experts at answering questions, responding to complaints, and providing your customers with helpful information. Support team members are the face o...

Ian MacLeanDecember 9, 2020

9 Minutes

Support

Sales and marketing alignment was generally uncommon in the early days of business. Generally, the two departments worked independently of each other — communication on individual ...

Nicholas PriceNovember 13, 2020

10 Minutes

Best Practices